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Privacy Policy

Dr. Suryansh Ojha ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us when you use our website or purchase our products (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

 

A. Personal Data

 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This information may include, but is not limited to:

  • Identity Data: Name, email address, phone number.

  • Contact Data: Billing address, shipping address.

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Financial Data: Payment card details (securely processed by our payment gateway and not stored by us).

 

B. Usage Data

 

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Data

Dr. Suryansh Ojha uses the collected data for various purposes:

  • To provide and maintain the Service.

  • To process your orders and manage payments, fees, and charges.

  • To notify you about changes to our Service.

  • To provide customer support and respond to your inquiries.

  • To send you marketing and promotional communications (if you have opted-in).

  • To monitor the usage and improve the quality of the Service.

  • To detect, prevent, and address technical issues or fraudulent activity.

Disclosure of Your Personal Data

We may disclose your Personal Data in the following situations:

  • With Service Providers: We may share your data with third-party companies and individuals who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping/courier companies). These third parties are obligated not to disclose or use the information for any other purpose.

  • For Legal Compliance: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

The security of your data is important to us. We implement reasonable physical, technical, and administrative security measures to protect the Personal Data we collect, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

As an Indian user, you have the right to:

  • Access: Request a copy of the Personal Data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Withdraw Consent: Withdraw your consent to receive marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Cookies are files with a small amount of data which may include an anonymous unique identifier.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

f you have any questions about this Privacy Policy, please contact us:

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